Support

Captain ($199/year) unlocks every feature in the app — scoring, the Pot, betting games, expense splitting, recaps, the archive. Player ($39/year) is the same access without needing to be invited to a Captain's trip. Invited players get a trip-activated free tier that runs for the duration of the trip.

Log into loopgolf.ai → Profile → Subscription. You can change tiers, update payment, or cancel. Cancellation takes effect at the end of the current billing period; access continues until then.

In the app: Profile → Settings → Account → Delete Account. On the web: loopgolf.ai → Profile → Settings → Delete Account. Deletion permanently removes your data within 30 days.

The trip-activated free tier is full-access while the trip is live. After the trip wraps, view-only access to that trip's data remains. To start your own trips or keep full access, the Player tier ($39/year) covers it.

Sign-in screen → "Forgot password" → enter your email. A reset link will be sent.

Yes. Everything is available at app.loopgolf.ai in any modern browser. The mobile app adds push notifications and an offline-friendly scoring experience.

Pull-to-refresh on the trip page. If it still doesn't sync, force-quit the app and reopen. If the round is still missing, contact support with the trip name and round date.

Yes. See the full privacy policy at loopgolf.ai/privacy. Trip and round data is visible only to members of that trip. User data is not sold.