Support

Captain unlocks every feature: create and run trips, formats and teams, the Pot and side games, expense splitting, recaps and the Captain's Report, the archive. Buy one trip for $79, or go annual at $99 for the first year (then $199/yr). Player ($29 first year, then $49/yr, sold in the app) adds career stats and leaderboards across every trip you play. Anyone invited to a trip gets full access to that trip free.

If you bought on the web: log into app.loopgolf.ai → Profile → Subscription to change tiers, update payment, or cancel. If you bought in the iPhone or Android app: manage it in your App Store or Google Play subscriptions. Cancellation takes effect at the end of the current billing period; access continues until then.

In the app: Profile → Settings → Account → Delete Account. On the web: loopgolf.ai → Profile → Settings → Delete Account. Deletion permanently removes your data within 30 days.

The trip-activated free tier is full access while the trip is live. After the trip wraps, view-only access to that trip's data remains. To run your own trips, become a Captain ($79 for one trip). For career stats across every trip, the Player tier ($29 first year, then $49/yr) covers it.

Sign-in screen → "Forgot password" → enter your email. A reset link will be sent.

Yes. Everything is available at app.loopgolf.ai in any modern browser. The mobile app adds push notifications and an offline-friendly scoring experience.

Pull-to-refresh on the trip page. If it still doesn't sync, force-quit the app and reopen. If the round is still missing, contact support with the trip name and round date.

Yes. See the full privacy policy at loopgolf.ai/privacy. Trip and round data is visible only to members of that trip. User data is not sold.